Terms & Conditions
To Our Valued Customers and Visitors:
THIS IS A LEGALLY BINDING AGREEMENT. If you disagree with these Terms, please do not use or access Our website.
For purposes of this Agreement, “Visitor”, “User”, “Customer”, “You” OR “Your” means the Customer or User. “We”, “Our”, “Us”, or “Company” means: PIGGYPOWERBATTERIES.COM.
Our rules, policies, and procedures shall be published on Our website from time-to-time, and We reserve the right to change these Terms at any time. Please note: These terms and conditions apply to all users of Our website and services, including but not limited to: users; visitors; customers; vendors; and advertisers.
USAGE TERMS AND ACCESS
The PIGGYPOWERBATTERIES.COM website was designed for Our clients’ ease of use and navigation. However, We do have some restrictions and rules to protect Our company and other visitors/customers:
You are prohibited from: (a) downloading, copying, or transmitting any or all of Our website or Content without Our Company’s written permission or consent; (b) using data mining, robots, or similar data extraction methods; (c) manipulating or otherwise displaying Our Website or Content by using framing or similar navigational technology; (d) registering, subscribing, unsubscribing, or attempting to register, subscribe, or unsubscribe any person, user, company, or other third party for any product or service unless you have permission and consent to do so; and (e) using the Website or any related content other than for its intended purpose, (which we may determine at our sole discretion) including but not limited to: defamation; harassment; stalking; abusive or threatening behavior; or any behavior that might violate the substantial rights (such as rights of privacy) of others.
Users, Customers, and Visitors are strictly prohibited from interfering with or infringing upon the security of Our website, or otherwise abuse of Our system resources; services; or networks that may be connected to or accessible via Our website. When you use Our website, you warrant it is strictly for any legal or lawful purpose.
LICENSING AND INTELLECTUAL PROPERTY
“Content” found on Our website includes and is not limited to: illustrations; graphics; pictures; photos; videos; audio (MP3); and/or any and all recorded digital media; trademarks; marks; service marks; logos; slogans; or any other intellectual property belonging to the Company.
Each customer and visitor is granted a worldwide, non-exclusive, non-sublicensable, and non-transferable license to use our website, products, and services. Visitors may review, read, or print pages from our website for their own personal use as provided within this agreement, but Our property and content must not be: republished; sold; rented; licensed; duplicated; displayed; or otherwise copied, used, or exploited for any and all commercial purposes.
Content, products and/or services provided on PIGGYPOWERBATTERIES.COM website is for informational purposes only, and is to be used solely for your own use, under the Terms of this Agreement.
Customers and visitors can: read, review, and browse Our website, as well as observe website content without registering for an account, but as a condition to using certain functionalities of Our website, you may be required to register and obtain an account.
We allow only one account per customer. (Accounts are Free, and are accessible via one’s email address). As Our customer, you warrant and promise that you are over the age of eighteen (18), and are providing us with truthful, and complete registration information, such as: your user name; e-mail address; and password. It is the Customer’s responsibility to maintain their registration information; protect that information and keep it confidential; and ensure it is up-to-date. If you fail or refuse to take these measures, it may be a breach of these Terms, which can result in the termination of your account. Failure to update vital information such as your address, and/or telephone number, could cause unnecessary and unavoidable delays with the processing or delivery of your order.
PIGGYPOWERBATTERIES.COM reserves the right to refuse registration of, or cancel any username at any time. You understand and acknowledge that you are fully responsible for activity on your account, and you must immediately notify us either by: email, or phoning customer service, if you believe your account has been hacked; there is unauthorised activity on your account; or you believe your account security has been breached.
Although we do Our utmost to ensure all content provided is correct, you understand and agree that any Content you access on Our website: is at your own risk and you agree to accept full responsibility for any damages or losses to you or any other party.
The term "Content" includes and is not limited to: location information; video, audio, or media clips; comments; information; data; text; photographs; graphics; and any interactive features generated, provided, or otherwise made accessible by or through Our website.
Please note: We retain all rights, title and interest to Our own website and Content which is protected by copyrights, trademarks, service marks, patents, trade secrets or other proprietary rights and laws.
You promise not to infringe upon those rights, and to abide by and agree to all applicable copyright and trademark laws; copyright notices; logos; service marks; and any restrictions contained in any content contained within our website.
RULES AND CONDUCT
Users and Customers may not use our website or services for any improper, illegal, or restricted purpose. Harassment, bullying, obscenities, pornography, bigotry and violence is strictly prohibited. You must not use Our website in any way that causes, or may cause, damage to Our website or impairs its availability or accessibility; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.
If at any time you need to contact us about: products or services located on our website; the status of an order; your account; or account security; you can email; call; or write to us as follows:
Email for all sales, billing, enquiries, and order fulfillment: firstname.lastname@example.org. Please allow 48 hours for response time.
Telephone: 03330 119 119 (this is for local calls only and other fees may apply through your provider).
Note: Customer Service Hours are between Monday - Saturday, from 9:00 a.m. until 5:00 p.m. If for some reason we are unavailable, please leave a message with our service, along with your contact information and we shall attempt to contact you within one (1) business day.
For all other enquiries, you can write to us: Piggy Power Batteries Ltd, PO BOX 632, Stalybridge, Cheshire, SK15 9AU.
Alternatively, you may use Our online enquiry form to send Us your initial enquiry and/or any follow-up emails.
REFUNDS AND RETURNS
In order to receive a refund, you must first contact Us and receive a Return Authorisation (RA) Number through Our Customer Service Department. Requests can be made via email, telephone or by writing to us (See Customer Support above).
This R.A. number must be written on the Packing Slip included with the return as well as being displayed on the OUTSIDE of the box.
In addition, you must provide your: name; phone number; order number; account number (order number for non-registered customers) along with the R.A. number, and reason for return.
All goods and products being returned must be remitted in their entirety (including if it was a free gift or order), with all original retail packaging, that is undamaged and unopened. Returned goods/products must be in resalable condition. Customers are responsible for all return shipping charges and all goods returned, whatever the reason (with the exception of faulty goods), will be subject to a 15% restocking fee.
Please Note: Goods must be returned and received by Our company within thirty (30) days of the original delivery date when received by you.
We reserve Our right to terminate access to all or any part of Our website or services at any time, with or without notice to you. You can cancel your account at any time by contacting us and making a request for termination, by email, post or telephone.
OUR WEBSITE AND CONTENT ARE PROVIDED "AS IS" WITHOUT REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED REPRESENTATIONS, WARRANTIES OR CONDITIONS OF MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE.
PIGGYPOWERBATTERIES.COM DOES NOT REPRESENT OR WARRANT THAT OUR WEBSITE OR ITS CONTENTS WILL MEET YOUR REQUIREMENTS, OR THAT THEIR USE WILL BE UNINTERRUPTED OR ERROR FREE.
Clients and Users agree to release us from all liability having acquired content through Our website. We make no warranty or representation regarding content you access via Our website or services, and we will not be responsible for the correctness, copyright compliance or legality of material contained therein.
PRODUCT DISCLAIMER AND WARRANTY
To the extent possible, we will honor all manufacturer warranties of all goods and products customers order from Our website. In addition, Our return and refund policy shall supplement these terms. We shall not be liable or responsible for any injury, loss, and/or damages, or death, resulting from the Customer or end User operating; using; installing; handling; or running any products or goods obtained from Our Company or website. This includes and is not limited to: batteries, lighting, bulbs, and other goods obtained through Our website.
Customer warrants to follow all manufacturer’s instructions for the use and operation of any goods and products obtained through PIGGYPOWERBATTERIES.COM And where the Customer or User has failed or refused to follow those instructions, We disclaim any and all liability, and the Customer/User warrants to release Us, our directors; owners; employees; agents; and affiliates; from any and all liability or responsibility whatsoever.
LIMITATION OF LIABILITY
YOU UNDERSTAND AND AGREE THAT YOU ARE ASSUMING ALL RESPONSIBILITY AND RISK FOR USING OUR WEBSITE, INCLUDING BUT NOT LIMITED TO THE INFORMATION OR CONTENT CONTAINED THEREIN.
Customers understand and agree that We are not responsible for any delay or failure to perform in relation to Our website, products, or goods, to the extent that a delay or failure is caused by fire, flood, explosion, strike, labour unrest, riot, embargo, act of civil or military authority, accident, acts or omissions of carriers, act of God, or other such contingencies beyond Our control.
We shall attempt to provide notice of any Force Majeure event on our website as soon as possible, but you understand and agree that use of the website or services is at your own risk.
Any and all disputes regarding these terms shall be resolved in a professional and business-like manner, absent resolution, disputes shall be resolved by binding mediation, located in London, England, with the parties agreeing to share the cost and choice of a third party mediator. The prevailing party shall be entitled to reimbursement of any and all costs and fees, including but not limited to lawyer’s fees.
If any provision of this Agreement is deemed unenforceable, or invalid, the unenforceable or invalid provision shall be deemed modified to the least extent necessary to become legal and enforceable and no other provisions affected thereby.
You may contact PIGGYPOWERBATTERIES.COM in writing at the following address:
Piggy Power Batteries Ltd
PO BOX 632
Phone: 03330 119 119
Effective Date: 23/05/2015