Personal information collected
We collect information from you through the online forms and emails we send that you read and click.
In the case of commercial transactions, such as a purchase from us, we are required by law to keep full records of transactions for 6 years.
How your personal information is used
- Providing and personalising our services and website
- Dealing with your enquiries and requests
- Administering orders and accounts
- Providing you with information about products and services
- Understanding what is of interest to you to improve and provide the most relevant content
In the case of a form where you have opted-in but have not carried out a commercial transaction with us, such as making a purchase, we use consent as the GDPR basis to store and process your data.
In cases where you have entered a commercial relationship with us, for example, by purchasing batteries or bulbs, we use legitimate interest as the GDPR basis to store and process your data.
If at any point you would like to opt-out, or withdraw previously given consent, please contact us using the details at this end of this policy. All of our marketing emails contain unsubscribe links. You can also contact us at firstname.lastname@example.org
Cookies and analytics
We will NEVER sell, barter or rent your data. We may use third party suppliers to help us process your data but only for the purposes identified in this policy. We have used all reasonable endeavours to ensure that all third party suppliers and contractors are also GDPR compliant.
From time-to-time, our website and communications may include links to third parties. We are not responsible for the privacy policies and practices of any third party to whom we link.
Your rights include:
- Request the personal data we hold about you. This may be subject to a fixed fee of £10 plus vat
- Complain to a supervisory authority if you believe we have misused your data
- Withdraw consent
International information transfers
We reserve the right to use trusted companies to process data outside the European Economic Area. We promise to keep shared data to the minimum necessary, review the privacy policies of those companies and only work with companies we trust to keep your data safe.
Contact information and controller
If you have any requests concerning your personal information or any queries with regard to these practices please contact the Data Protection Officer (Peter Stewart) from our website, or email email@example.com using the title GPDR.